Privacy Notice

At Coarse Fish Direct, we respect your privacy and are committed to protecting your personal data. This notice explains how we collect, use and safeguard your information when you visit our website or place an order.

Information We Collect

We may collect:

• Name, address, email address and phone number
• Payment and billing details (processed securely via payment providers)
• Order history and delivery information
• Website usage data (via cookies — see Cookies section)

How We Use Your Data

We use your information to:

• Process and deliver orders
• Communicate about your purchases or enquiries
• Improve our website and services
• Meet legal and regulatory obligations

We only collect data necessary for these purposes.

Data Sharing

We may share relevant information with:

• Delivery couriers
• Payment processors
• IT and website service providers

We never sell your personal data.

Data Storage & Security

We use appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse.

Your Rights (UK GDPR)

You have the right to:

• Access your personal data
• Request corrections or deletion
• Object to processing in certain circumstances
• Withdraw consent where applicable

Contact us to exercise these rights.

Contact

If you have privacy questions, please contact us via the website contact page.